• The voucher cannot be exchanged for cash.
• The voucher includes tax and service charges.
• The voucher cannot be combined with other promotions.
• The voucher does not need to be printed to be used.
• The voucher is non-refundable and non-exchangeable.
• Please bring your e-voucher on the day of your visit for redemption.
• Reservation is required at least 1 (one) day prior to your visit to check availability and validity.
• RSVP number: 0812 9090 4615.
• Please check the expiration date stated on your purchased e-voucher.
• Each ticket is valid for thirty (30) calendar days from the date of purchase. After that, the ticket will expire and become invalid.
• 1 (one) Exhibition & Playground ticket is valid for 1 (one) child (under 13 years old) and 1 (one) adult (child’s companion).
• Each admission ticket includes 2.5 hours of playtime.
• Playtime exceeding 2.5 hours (after notification) will be charged Rp100,000 and counted as a Full Day ticket.
• Rubber socks are mandatory for all children.
• This admission policy applies on both weekdays and weekends.
• Guests may arrive anytime during operating hours (09:00 – 20:00).

If You Are Bringing Other People Using Your Tickets:

• Make sure your guest details have been filled in the RSVP form prior to your visit.
• Please bring the same guests as listed in the RSVP form (will be verified by the KIN Space team at the registration desk).
• Bringing guests who are not registered in the RSVP form will render the ticket redemption invalid.
• If there are any changes to your guest list details, please contact the designated number shown on your Paysgift e-voucher to inform us of the changes (no later than 1 x 24 hours prior to your visit).

• The voucher cannot be exchanged for cash.
• The voucher includes tax and service charges.
• The voucher cannot be combined with other promotions.
• The voucher does not need to be printed for use.