Shopee is a leading e-commerce platform in Southeast Asia and Taiwan, providing an easy, secure, and enjoyable online shopping experience. Through its mobile app and website, Shopee offers a wide range of product categories including fashion, electronics, home essentials, beauty, and digital products.
Shopee Voucher Terms & Conditions 🛍️
🎟️ General Terms
- Voucher can be used without minimum purchase
- Valid only for the voucher recipient at checkout in the Shopee app
- Applicable for Economy, Regular, or Cargo shipping
- Limited to 1 redemption per user during the period
🚫 Excluded Products
Voucher is not valid for:
- Vouchers (Mobile credit, Data, Gaming, Travel, etc.)
- Top-ups (Mobile credit, Data packages, E-money, Roaming)
- Bills (Electricity, BPJS, Telkom, PDAM, etc.)
- Tickets (Train, Flight, Bus)
- Entertainment (Games, Events, Nearby Deals)
- Donations & Financial services
- ShopeeFood & Shopee Gifts
- Financial products & certain categories (Precious metals, Jewelry, SIM cards, E-money)
- Baby formula & special formula milk
- Over-the-counter medicine
⚠️ User Policy
- If multiple accounts are detected under one user, Shopee reserves the right to:
- Cancel transactions
- Revoke discounts/cashback
- Freeze accounts
- Take action in accordance with policies & applicable laws
📄 Additional Info
- Voucher usage is subject to Shopee Policies
- Shopee may update terms & conditions at any time
- Contact Shopee Customer Service 24/7 at 1500702
How to Use Shopee Gift Voucher
- Click “My Vouchers” in the “Me” section on the Shopee app.
- Enter the Gift Voucher Code, then click Save.
- Once successful, the voucher value will appear in My Vouchers.
- The Gift Voucher is ready to be used at checkout.
